I have just purchased a notebook with iBuypower.com. Truth is that I have never heard about them before or never knew anyone that had purchased any computer with them, still they were the few websites available that offered customized systems. This is my review of the notebook and their services thus far.
Searched through a few forums and finally I have found a good reference from them, they had systems to be sold in Newegg.com. Everyone knows Newegg.com.
This are the settings that I have asked for the notebook:
1 x Case (Battalion 101 W350ETQ 15.6″ Full HD 1920×1080 Widescreen LED TFT Laptop w/HDMI Port, USB 3.0 port, fingerprint Reader, Li-Ion Battery, Universal AC Power Adapter – Original Metallic black))
1 x Processor (Intel® Core™ i7-3630QM Mobile Processor (4x 2.4GHz/6MB L3 Cache)))
1 x Memory (16GB [8GB x 2] 1333MHz DDR3 SDRAM [Laptop Memory] – Corsair or Major Brand **FREE Upgrade to 16GB [8GB x2] DDR3-1600 G.Skill**))
1 x Video Card (NVIDIA GeForce GTX 660M 2GB GDDR5 Video w/ NVIDIA Optimus [W350ETQ]))
1 x Primary Hard Drive (256 GB ADATA SP900 SSD – Single Drive))
1 x Data Hard Drive (500 GB 5400rpm Serial-ATA Super Slim Laptop Hard Drive))
1 x Optical Drive (8x Dual Format DVD±R/±RW + 16x CD-R/RW Combo Drive [W350ETQ]))
1 x Sound Card (3D Premium Surround Sound Onboard))
1 x Network Card (Built-in 10/100/1000 Mbps LAN [Laptop]))
1 x Operating System (Microsoft Windows 7 Professional + Office Starter 2010 (Includes basic versions of Word and Excel) – 64-bit))
1 x Warranty (Standard Warranty Service – Standard One(1) Year Limited Warranty + Lifetime Technical Support))
1 x Rush Service (Rush Service Fee (not shipping fee) – Deferred Delivery (Ship Out in 15 ~ 20 Business Days) – 5% OFF on systems over $999 (Coupon Code: defer)))
1 x USB Ports (Built-in 1x USB 2.0 + 2x USB 3.0 + 1x USB 3.0 / eSATA Combo Ports [Laptop]))
1 x Video Camera (Built-in 2.0 Mega Pixels Digital Web Video Camera))
1 x Internal Wireless Network Adapter (Intel Advanced-N 6235 802.11 a/g/n 300Mbps Dual-Band Wi-Fi + Bluetooth Combo))
1 x Flash Media Reader / Writer (Built-in 9-in-1 Media Card Reader/Writer [Laptop]))
1 x Carrying Case (Free Deluxe Carrying Case))
I was waiting this notebook to be awesomely built and it is.
These are the pros:
So far these are the cons:
I will be putting this note to the test today. Started downloading Guild Wars 2 and I will install a Virtual Machine with tunneling to use as my webserver.
In general, right now, I would buy from them again. I’m very satisfied with the notebook and they do deserve two thumbs up.
This is a small story, that happened with me this weekend and I will post it bellow so you can also see the worst, in my opinion, type of failure of a website.
Yesterday I was set to change my current cable provider to Comcast. The reason was simple, prices. Compared to my current cable provider, Advanced Cable, they have a lower price for the same features.
Anyway, I have checked for my address, started a chat with a representative and selected a product to go on. After a long talk with the representative and correctly setting all the points that I needed to go on with the order my checkout was blocked with a message: Please call the Xfinity customer support to finish this checkout. Your address could not be found on the database.
That immediately issued a red flag for me. Calling about my address not being on the database? Ok. I’m not a client so that might be it, but still that can’t be good.
Called customer support and I heard the bad news: We cant provide service in City. You will have to go with Advanced Cable (witch is my current provider).
Until I have got to this point I have spent at least 2 hours planning, talking with reps, setting everything online and everything was pointing out to be good. The address checked, I had a good product option, prices were good. I was even considering to accept a contract, but it failed.
Why does the Comcast website says that you can provide service to my address and the customer support on the phone says that it cant?
Regardless of the reason that is a horrible mistake. A potential client went through a very long process to checkout, could not checkout and even if he wanted to, he would not be able to checkout. This is a horrible logic error because that information should have been validated on the beginning of the process.
The “bug” here is simple. If this was a shopping cart, it would be the same as letting a shopper to purchase a specialty product in USA that can only be sold in Europe. If the validation of the shopping cart was done in the begging of the process there is a good chance that, if possible, the client would still keep shopping for other products. In the case of Comcast and me, I couldn’t go further even if I wanted to, but I would consider them if I ever changed of address.