Great User friendly example

Creating applications to be user friendly (and user proof) is an extreme work, but time from time you always get some great idea for improving any system usability.

I was doing my taxes with Turbo Tax and, after everything is done I got one email with a good concept. It holded the username, a blank space for the password, the security question and a space for the the answer for that. Just like the image bellow.

turbotax_usability2

Off course that if you are a little too worried about internet security (just like me) you would never print this card and keep it anywhere, but, consider for somebody that have trouble keeping passwords I bet this would be extremly usefull.

Anyway, the point is that the way the email was construcuted made easy for the user to be confortable with their information to use the site.

Advertisements

About mcloide

Making things simpler, just check: http://www.mcloide.com View all posts by mcloide

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: